Warranty Program Overview

The warranty caps are shown in USD but will apply in applicable local currency dependant on the country of the client’s domicile.

For each annual year of our services, the warranty applies if a third party obtains unauthorized access to your network via a protected endpoint under our control and which results in unauthorized malicious exfiltration, loss or destruction of data with a value of more than $8,000 if we failed in our service to protect that data. We will cover the cost of remediation through our incident response team and cover your legal fees for defending any third-party claims that exceed the costs we would ordinarily have charged for forensic incident response and which do not exceed the applicable cap in total. A client must subscribe to a fully managed security service for its entire network to obtain the benefit of the warranty for periods of 12 months or more. We must be able to have complete disclosure of all endpoints and any upgrades or changes to the entire environment.

Taking our services and warranty could result in your insurance broker or insurance provider, giving you a better range of cyber insurance cover and a lower premium.