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Incident Response
Services

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Incident Response Services

Call: 1 800 762 3290

Email: response@cyberclan.com

Time is of the essence when a cyber breach occurs. We believe bringing comprehensive breach response and remediation expertise to every engagement is imperative to thwarting threat actors while working to bring your business and information security systems back into a steady state. While our incident response (IR) services portfolio includes the following, this is not a comprehensive list, and we do not require our clients to utilize us for each area of incident response.

Our IR services typically focus on mitigating threats and preventing future threats immediately following a breach, as well as reducing downtime and minimizing the impact of business interruptions incidents through our response, mitigation, and recovery services.

Breach Response & Investigation Services

Our goal is to investigate and accelerate the speed of remediation of security breaches, viruses, and other potentially catastrophic incidents by providing the most comprehensive view into attacker activity so you can get back to what matters most: your business.

When a call or an email comes through our breach response emergency hotline, we guarantee a response within 15 minutes from our global IR team.

Containment & Monitoring

Immediate decision-making to determine which systems, networks, or functions to halt or close off. Enable EDR tool within our SOC to actively monitor your systems while tailoring a remediation strategy.

eDiscovery Investigation

Understanding that each case is unique and that regulatory obligations vary across jurisdictions, CyberClan’s knowledgeable and skilled eDiscovery team utilizes cutting edge technology including artificial intelligence (AI), algorithms, and document recognition to quickly analyze data sets and provide excellent insights into the data types potentially at risk.

Breach Forensics & Root Cause Analysis

Determine what network evidence is available of the breach; how it happened by analyzing the attack pattern, statistical flow, and traffic; and ascertain what can be done to prevent it from happening again.

Business Email Compromise Investigation

Our goal is to investigate and accelerate the speed of remediation of security breaches, viruses, and other potentially catastrophic incidents by providing the most comprehensive view into attacker activity so you can get back to what matters most: your business.

Threat Hunting

Perform proactive threat hunting within the network environment to detect intrusions, malicious activities, and adversaries that may otherwise go undetected

Deep and Dark Web Monitoring

Utilize tools to monitor the dark web for instances of compromised data being advertised or sold in forums; use data and alerts to form actionable intelligence.

Social Engineering Fraud Investigation

Analyze suspicious emails and/or attachments to identify traits and fingerprint the threat actor, identify the attacker’s methodology or end goal, and identify potential malware or backdoors.

Benefits

  • Speed, cost efficiency, and automation, backed by manual validation to assure integrity
  • Ability to deliver partial results where necessary to increase notification time and meet tight deadlines
  • Constant monitoring provides accountability to the highest levels of accuracy
  • Rapid access to our cybersecurity experts and incident response team

When a call or an email comes into our breach response hotline or email inbox, we guarantee a response within 15 minutes from our global IR team. Furthermore, within one hour of a scoping call, a statement of work is provided which clearly outlines our team’s responsibilities.

We identify how attackers are accessing your environment, determine how to mitigate an attacker’s existing access and track future actions and prevent future access. Our team is comprised of experts from IT, InfoSec, DevOps, Negotiation, and Management.

In order to determine how attacks happen and protect your business in insurance claims, legal proceedings or regulatory compliance, it’s imperative to have a solid investigative team to ensure no digital or physical evidence is lost or overlooked. Additionally, data preservation and investigative reporting are important for maintaining integrity throughout an investigation. CyberClan abides by the internationally recognized Electronic Discovery Reference Model (EDRM), providing confidence and strength in the provision of data and legal discovery.

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eDiscovery Services

When a cyber breach occurs, the identification, collection, and production of electronically stored information are often required in response to…

Containment & Monitoring

Immediate decision-making to determine which systems, networks, or functions to halt or close off. Enable EDR tool within our SOC to actively monitor your systems while tailoring a remediation strategy.

Rapid containment and monitoring of an organization’s environment after a data breach is crucial to minimizing the impact. We can help deploy hundreds of endpoints in a very short period of time to give us quick visibility into an infected environment.

eDiscovery Investigation

Understanding that each case is unique and that regulatory obligations vary across jurisdictions, CyberClan’s knowledgeable and skilled eDiscovery team utilizes cutting edge technology including artificial intelligence (AI), algorithms, and document recognition to quickly analyze data sets and provide excellent insights into the data types potentially at risk.

Our specialists assist in extracting data from on premise or cloud-based services in a secure and forensically sound manner, protecting data integrity. Impact assessment reports help you understand what data is potentially at risk, and interim and final reports enable your organization to meet any notification requirements.

Breach Forensics & Root Cause Analysis

Determine what network evidence is available of the breach; how it happened by analyzing the attack pattern, statistical flow, and traffic; and ascertain what can be done to prevent it from happening again.

Utilizing our rapid incident triaging approach, we can assess compromised systems and accounts quickly and accurately. By deploying scanning solutions into a compromised environment, we can assess locations of interest based on known and unknown indicators of compromise (IOCs). This allows us to quickly investigate unknown threats, identify patient zero, isolate compromised hosts, and provide faster incident response, leveraging historical activity, driver, module, process, and memory forensics and scanning techniques on a large scale.

Business Email Compromise Investigation

Our goal is to investigate and accelerate the speed of remediation of security breaches, viruses, and other potentially catastrophic incidents by providing the most comprehensive view into attacker activity so you can get back to what matters most: your business.

Quickly identify the exploit and/or technique the threat actor(s) used to obtain access to the business email account and their intent to defraud the organization and its employees, clients, and partners.

Our team analyzes email logs and investigates audits and other logs to identify when the incident occurred and determine how access was gained.

Threat Hunting

Perform proactive threat hunting within the network environment to detect intrusions, malicious activities, and adversaries that may otherwise go undetected.

Our skilled analysts monitor for abnormal user and machine behavior that may indicate the presence of malicious activity, and work with a dynamic threat intelligence database that provides the capability to understand targets and attack behavior and critical malware to make informed decisions in a timely manner.

Under Attack? Guaranteed 15 minute response time.

Please call our emergency hotline below or fill out the form with your name, email, and phone number.

U.S./CAD

1 800 762 3290

UK

0800 368 8731

Email

response@cyberclan.com

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