CyberClan’s global Incident Response team investigates, contains, and helps you recover from a breach with a guaranteed 15-minute response and a clear plan in your hands within the hour.
Within 15 minutes a member of our global Incident Response team is on the line.
Within 1 hour of your scoping call you have a Statement of Work in hand, clearly outlining exactly what our team will do and who’s responsible for what. No ambiguity, no waiting around wondering what happens next.
From the moment you call, our team, drawn from law enforcement, military, IT, InfoSec, DevOps, negotiation, and management experts, works to stop the attacker’s access, understand how they got in, and build the evidence trail you’ll need for insurance, legal, or regulatory purposes.
We make immediate containment decisions, about which systems, networks, and functions to isolate and deploy monitoring across hundreds of endpoints quickly, so we have visibility into what’s happening while we work.
We trace the attack pattern, identify patient zero, and determine root cause, so you know not just that you were breached, but how, and what it’ll take to make sure the same thing doesn’t happen again.
Every investigation is conducted in a way that works for your cyber insurance claim, for legal proceedings, and for regulatory notification requirements. Evidence is preserved, not just recovered.
Beyond responding to the incident in front of you, our analysts actively hunt for signs the attacker, or another one, is still inside your environment.
Our specialists extract and analyze data from on-premise or your cloud systems, in a forensically sound way, so you get a clear, defensible picture of exactly what was exposed, so that you can meet notification deadlines.
Our goal is to investigate and accelerate the speed of remediation of security breaches, viruses, and other potentially catastrophic incidents by providing the most comprehensive view into attacker activity so you can get back to what matters most: your business.
Incident Response is about understanding and containing the attack, stopping the attacker, investigating how they got in, and preserving evidence for insurance, legal, and compliance purposes.
Post Breach Remediation is about getting your systems back up and running, rebuilding infrastructure and restoring operations once the immediate threat is contained.
In practice, most breaches need both, often at the same time, and our teams work together on exactly that. If you’re not sure where to start, call us. We’ll help you figure out what you need, not just sell you a service.
The scoping call is simpler and calmer than most people expect. You will speak to an incident responder rather than a sales team, and you describe in your own words what you have seen and when. We work through a short set of triage questions to establish scope and urgency, covering what alerted you, whether anything is still happening, which systems are affected, what data you hold, the state of your backups, and whether your insurer has been told. “I don’t know” is a perfectly useful answer, because finding out is our job.
We then tell you what not to touch, which is often the most valuable two minutes of the call: do not power machines off, delete the ransom note, reset passwords across the business, rebuild anything, or reply to the attacker.
By the end you will know the next few hours’ steps, who is doing what, and how we communicate securely if your email may be compromised. You do not need logs, a systems list, or any theory about what happened before you call.
Calling early, even when you are unsure it is serious, is exactly when we can preserve the evidence and options a day of clean-up would destroy.
Yes, our investigations follow the internationally recognized DFIR frameworks and standards, and we preserve both digital and physical evidence with insurance, legal, and regulatory requirements in mind.
Short version: IR investigates and contains, PBR rebuilds and restores. Most breaches need both.
If you have a retainer with a Legal Team, we will work under Client Privilege. We will also work with insurance teams too.
No – you don’t need to be a client; we will support anybody as a retained client, through insurance or a direct enquiry.
Not sure where to start? Our team can walk you through where your environment stands today and where the gaps are, no pressure, no jargon.
Email: response@cyberclan.com
Have a Plan Ready Instead.
The step-by-step Incident Response Checklist security teams use to detect, contain, and recover from incidents before chaos costs you data, downtime, or trust.
Please call our emergency hotline below or fill out the form with your name, email, and phone number.
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Executive Vice President, Finance
As a professional accountant Sugandha, CPA, CGA has over 15 years of progressive finance and accounting experience across multiple industries including healthcare, medical, nuclear waste, and transportation.
Prior to joining CyberClan she worked at Energy Solutions Canada and was responsible for various aspects of accounting, financial reporting, internal controls, process improvements and taxation. Sugandha is eager to leverage her professional skills and play a vital role in the growth of the company by providing information to make informed decisions.
