Incident Response Services

Incident Response Services

Talk to us about
Incident Response Services

Call: 0800 048 7360

Email: [email protected]

Talk to us about
Incident Response Services

Call: 0800 048 7360

Email: [email protected]

Time is of the essence when a cyber breach occurs. We believe bringing comprehensive breach response and remediation expertise to every engagement is imperative to thwarting threat actors while working to bring your business and information security systems back into a steady state. While our incident response (IR) services portfolio includes the following, this is not a comprehensive list, and we do not require our clients to utilise us for each area of incident response.

Our IR services typically focus on mitigating threats and preventing future threats immediately following a breach, as well as reducing downtime and minimising the impact of business interruptions incidents through our response, mitigation, and recovery services.

Breach Response & Investigation Services

Our goal is to investigate and accelerate the speed of remediation of security breaches, viruses, and other potentially catastrophic incidents by providing the most comprehensive view into attacker activity so you can get back to what matters most: your business.

When a call or an email comes through our breach response emergency hotline, we guarantee a response within 15 minutes from our global IR team.

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Containment & Monitoring

Containment & Monitoring

Immediate decision-making to determine which systems, networks, or functions to halt or close off. Enable EDR tool within our SOC to actively monitor your systems while tailoring a remediation strategy.

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eDiscovery Investigation

eDiscovery Investigation

Understanding that each case is unique and that regulatory obligations vary across jurisdictions, CyberClan’s knowledgeable and skilled eDiscovery team utilises cutting edge technology including artificial intelligence (AI), algorithms, and document recognition to quickly analyse data sets and provide excellent insights into the data types potentially at risk.

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Ransomware Negotiation & Cryptocurrency Payment

Ransomware Negotiation & Cryptocurrency Payment

Utilise proven negotiation tactics and strategies to engage with the threat actor, reduce exposure, and facilitate cryptocurrency payments in accordance with all local governance and regulatory guidelines.

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Breach Forensics & Root Cause Analysis

Breach Forensics & Root Cause Analysis

Determine what network evidence is available of the breach; how it happened by analysing the attack pattern, statistical flow, and traffic; and ascertain what can be done to prevent it from happening again.

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Business Email Compromise Investigation

Business Email Compromise Investigation

Our goal is to investigate and accelerate the speed of remediation of security breaches, viruses, and other potentially catastrophic incidents by providing the most comprehensive view into attacker activity so you can get back to what matters most: your business.

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Threat Hunting

Threat Hunting

Perform proactive threat hunting within the network environment to detect intrusions, malicious activities, and adversaries that may otherwise go undetected.

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Deep and Dark Web Monitoring

Utilise tools to monitor the dark web for instances of compromised data being advertised or sold in forums; use data and alerts to form actionable intelligence.

 

Social Engineering Fraud Investigation

Analyse suspicious emails and/or attachments to identify traits and fingerprint the threat actor, identify the attacker’s methodology or end goal, and identify potential malware or backdoors.

Benefits

  • Speed, cost efficiency, and automation, backed by manual validation to assure integrity
  • Ability to deliver partial results where necessary to increase notification time and meet tight deadlines
  • Constant monitoring provides accountability to the highest levels of accuracy
  • Rapid access to our cybersecurity experts and incident response team

When a call or an email comes into our breach response hotline or email inbox, we guarantee a response within 15 minutes from our global IR team. Furthermore, within one hour of a scoping call, a statement of work is provided which clearly outlines our team’s responsibilities.

We identify how attackers are accessing your environment, determine how to mitigate an attacker’s existing access and track future actions and prevent future access. Our team is comprised of experts from IT, InfoSec, DevOps, Negotiation, and Management.

In order to determine how attacks happen and protect your business in insurance claims, legal proceedings or regulatory compliance, it’s imperative to have a solid investigative team to ensure no digital or physical evidence is lost or overlooked. Additionally, data preservation and investigative reporting are important for maintaining integrity throughout an investigation. CyberClan abides by the internationally recognised Electronic Discovery Reference Model (EDRM), providing confidence and strength in the provision of data and legal discovery.

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